FAQ & Site Info

Terms of Service

Welcome to Handmadeitems95. By placing an order through our store, you agree to the following terms and conditions.

Product Information

We strive to provide accurate product descriptions and images. However, slight differences in color may occur due to monitor settings and lighting. Product measurements are approximate and may vary by 1–3 cm due to manual measurement.

Pricing

All prices are listed in US Dollars (USD) and are subject to change without prior notice.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received. Processing times may vary during holidays or peak seasons.

Shipping

Delivery times depend on the destination and shipping carrier. Delays caused by customs, weather conditions, or courier services are beyond our control.

Returns & Refunds

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work with you to provide a suitable solution, including a replacement or refund where applicable.

Please note that items returned due to a change of mind may not be eligible for a refund unless otherwise stated.

Order Cancellation

Orders may only be cancelled before they have been processed or shipped. Once an order has been dispatched, it cannot be cancelled.

Customer Responsibility

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues caused by incorrect addresses provided during checkout.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us via the email address listed on our Contact Us page.

Thank you for shopping with Handmadeitems95. We appreciate your trust and support.